My Oracle Support Banner

E-PIA: Slowness in selecting check boxes in System Process Request page specific to Chrome browser (Doc ID 2335243.1)

Last updated on JUNE 18, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Problem statement:
-------------------------------
Select pf process can take up to 30 seconds in Chrome while it works fine in other browsers like IE 11 and Firefox


Environment:
--------------------

PeopleTools 8.55.12


Steps:
---------
logon with PS/PS superuser in any env
http://myserer.oracle.com:8200/psp/H910G7YE/EMPLOYEE/HRMS/c/PROCESS_SCHEDULER.PRCSMULTI.GBL
Select any run control and use RUN after
and try to select any of processes...

Click one time on the Select checkbox>> it takes ages until the focus is set on the line, and the check box is finally toggled
Toggle on select get faster after line is focused but focus takes very long time in Chrome
No issue in FF or IE 11
Chrome version: Version 62.0.3202.94 (Official Build) (64-bit)


Expected Behavior:
---------------------------------
Faster selection

Actual Behavior:
----------------------------
It takes for some user up to 30 seconds to click on a single item


----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.