E-DPK: Unable To Access PUM Database or Signon Page from Machines Not Hosting the VM

(Doc ID 2335309.1)

Last updated on DECEMBER 08, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56 version, Updates and Fixes

ACTUAL BEHAVIOR
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Unable to access PUM VirtualBox Image database or signing page from machines servers not hosting the VM

EXPECTED BEHAVIOR
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Should be able to access PUM VirtualBox Image database or signing page from machines not hosting the VM when deploying the Virtual Box DPK with Bridge adapter

STEPS
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The issue can be reproduced at will with the following steps:
1. Deployed the VirtualBox Linux VM for FSCM PUM 25 on a Windows 7 machine host server using Bridge Adapter
2. Tested and able to connect from the host server by signing on through SQL Developer and connecting to the VM database as well as access the PUM Image sign on page.
3. Tested via Ping and Web Browser but unable to connect or sign on page for the PUM Virtual Box Image using from servers on the network (all NT 2012 Servers).
4. Telnet to the PUM image 1521 (database port) works on local host (VM host) but does not work on the other other servers on the network.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot to access PUM Virtual Box database or signing page from machines servers not hosting the VM and it is effecting the upgrade for Financials.

Changes

 

Cause

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