Org Chart Scroll Issue - Direct Reports Are Grayed Out

(Doc ID 2335990.1)

Last updated on DECEMBER 05, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

HCM 9.2
PeopleTools 8.55
Browser: Chrome

In Org Chart Viewer, the Direct Reports grey out when selecting the rightmost employee in the window at the node level above

Note: IE browser works fine

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms