IB CastException With SSR_GET_CLASS Service Operations

(Doc ID 2335995.1)

Last updated on DECEMBER 07, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


On :  8.55 version, Integration Broker

When attempting to communicate with IB Services Operations contained within SSR_CLASS
the following error occurs.

faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.generalException
faultString: PSGatewayReceiverHandler: cannot get SOAP header for security processing; nested exception is:
javax.xml.soap.SOAPException: java.lang.ClassCastException: org.apache.axis.message.Text cannot be cast to org.w3c.dom.Element

The issue can be reproduced at will with the following steps:
1. Handler tester works fine without the security header
2. Add security header in service operation
3. Error appears

Due to this issue, users cannot communicate with delivered IB Services Operations contained within SSR_CLASS delivered Service.


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