EPY: ORA-00001: unique constraint (SYSADM.PS_RETROPAY_MSG) violated

(Doc ID 2337470.1)

Last updated on DECEMBER 08, 2017

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Retro Calculate Process Errors out for Certain Employees

We were trying to process 1231 Retros.

It errors on 4 employees in the retro calculation.  When I cancel those Retros for the 4 Employees, all the employees in EXTRACTED process are now calculated.  Now all the employees except for the 4 Cancelled/Withdrawn are processed in the system.

 

ERROR
-----------------------

ORA-00001: unique constraint (SYSADM.PS_RETROPAY_MSG) violated

Cause

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