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E-TR: Issue With Parent Node Of The Branch In Department Tree While Doing Any Changes In The Branched Node (Doc ID 2337808.1)

Last updated on FEBRUARY 07, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 to 8.56 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When an user does any changes in a branched tree of the Department tree, the parent node of the branch node is changed and set back incorrectly as the root node of department tree.
This change in parent node results in several other issues in batch process. As a workaround, the user have to running 'Tree Repair Utility' daily to correct the parents.

Steps
------
The issue can be reproduced at will with the following steps:
1. Go to Main Menu ->Tree Manager ->Tree Manager
2. Change a branch of a departments tree (DEPT_SECURITY)
Result: The parent name of that particular branch node changes incorrectly to root node.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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