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E-PIA: Performance Issue With Chrome 62 browser while Searching for a budget details (Doc ID 2337990.1)

Last updated on DECEMBER 11, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PIA Core Technology

ACTUAL BEHAVIOR
---------------
Performance Issue with Chrome 62

Tools: 8.55.17
App: FMS 9.2.024
Browser: Chrome Version 62.0.3202.94 (Official Build) (64-bit)

This behavior is only seen in Chrome Version 62
Navigate in FMS to Commitment Control > Review Budget Activities > Budget Overview
Search for a budget
When message box comes up with "More Rows are Available", the OK button cannot be clicked. Can take anywhere from 30 - 60 seconds for button to become available to click. Once button is clicked, the MAX ROWS text box, is not allowed to enter data. Again, after 30-60 seconds, this text box is available.

EXPECTED BEHAVIOR
-----------------------
When message box comes up with "More Rows are Available", the OK button should able to click immediately. Once button is clicked, the MAX ROWS text box, should allow to enter data immediately.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use Chrome Browser 62.00
2.Navigate in FMS to Commitment Control > Review Budget Activities > Budget Overview
3. Search for a budget
4. Click 'Search ' Button
5. Budget details display with Max 100 rows
6. If rows more than 100 then noticed the performance issue only in chrome browser.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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