Advising Note Advisor Notification Provides a URL to the Student View of the Advising Note

(Doc ID 2337992.1)

Last updated on DECEMBER 11, 2017

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Academic Advisement Advising Notes

ACTUAL BEHAVIOR
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The URL in the advisor email notification of an advising note does not allow user to close or update the note as the action item section does not display.


EXPECTED BEHAVIOR
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Expect the URL in the notification to bring the advisor to a page where action items can be added or updated.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Academic Advisement > Student Advisement > Advising Notes and add a new note.
2. On the email notification to the advisor that the note was updated, click on the provided URL.
3. The view of the advising note does not allow update or addition of action items.



Cause

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