View Financial Aid: You Have no Financial Aid Awards Available for Viewing in this Aid Year

(Doc ID 2338080.1)

Last updated on DECEMBER 11, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : CS 9.0 or 9.2

ACTUAL BEHAVIOR
---------------
When attempting to View Financial Aid in Self Service, students receive the message "You have no Financial aid awards available for viewing in this aid year."

EXPECTED BEHAVIOR
-----------------------
The student DOES have active awards, so the link should work

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Student Center
2. Click View Financial Aid
3.Choose aid year

WHAT IS WORKING
------------------------
The issue doesn't affect every student, but some



Cause

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