Promote Employee Direct Reports Page Is Not Working Properly When Employee Is Inactive

(Doc ID 2338441.1)

Last updated on FEBRUARY 15, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Employee/Organization Development

On the Direct Reports fluid page search page, when user selects an employee who is terminated (inactive) and has direct reports the system shows message like "Marc Kessler OK" for less than one second and then sends the user back to his direct reports.

The issue can be reproduced at will with the following steps:
-----------------------
1. Login and Go to Manager Self-Service Homepage
2. Click on Promote Employee tile
3. Navigate to the inactive employee
3. Click on the employee. A message appears for less than one minute and then disappears (example: "Mark Kessler OK")

Cause

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