My Oracle Support Banner

E-PIA: Android Keyboard Disappearing when Editing (Doc ID 2339971.1)

Last updated on DECEMBER 15, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On : 8.54 version

While trying to perform an edit on the Approval page to add approver , the keyboard is not visible in Android version.

ACTUAL BEHAVIOR
---------------
Keyboard not visible in Android version

EXPECTED BEHAVIOR
-----------------------
Users should be able to search and edit data using the keyboard.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the transactions thats waiting for an approver to approve
2. try to add new manual approvers by searching for the approver using type a head feature

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.