EMM:When Duplicating A Work Order Task, Actual Labor Cost Is Duplicated

(Doc ID 2339990.1)

Last updated on DECEMBER 15, 2017

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, PUM # 19.Functionality

ACTUAL BEHAVIOR
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When duplicating a work order task, actual labor cost from original task is displayed in the new one

When duplicating a work order task, Labor Actuals value from original task is displayed in the new task on the Task Totals and Actuals grid.

This value is expected to be zero. In the Labor Actuals grid it is displayed as zero, which is correct. The value of Labor Actuals in Task Totals and Actuals grid should be initialising to zero.

Thanks,
Ita

EXPECTED BEHAVIOR
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This value is expected to be zero. In the Labor Actuals grid it is displayed as zero, which is correct. The value of Labor Actuals in Task Totals and Actuals grid should be initialising to zero.
 

STEPS
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The issue can be reproduced at will with the following steps:
1. Maintenance Management > Work Order Management > Work Order.
2. Select a Work Order that has a task in status Work Complete, so the Actual Labor Cost is calculated in the task.
3. Check Duplicate task box and + Sign to duplicate the task. New task is created. Click on Cost tab to see the actual cost grids.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot have WO cost correct

Cause

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