Navigation Issue from Alert Notification Detail to Purchase Order Inquiry Page (Doc ID 2340333.1)

Last updated on FEBRUARY 01, 2019

Applies to:

Symptoms

Issue: Navigation Issue from Alert Notification Detail to PO Inquiry Page

Steps to Reproduce the Issue:

1) Create a PeopleSoft Query to include only Purchase Orders with Contract IDs.

SELECT A.BUSINESS_UNIT, A.PO_ID, A.BUYER_ID, B.LINE_NBR, B.INV_ITEM_ID, B.CATEGORY_ID, B.CNTRCT_SETID, B.CNTRCT_ID, B.VERSION_NBR, B.CAT_LINE_NBR, B.RELEASE_NBR

FROM PS_PO_HDR A, PS_PO_LINE B 

WHERE(A.BUYER_ID='VP1'

AND A.BUSINESS_UNIT = 'US001' AND A.BUSINESS_UNIT = B.BUSINESS_UNIT

AND A.PO_ID = B.PO_ID AND B.CNTRCT_ID <>'' AND A.PO_ID = '')

2) Alert definition

Nav:Enterprise Components > Events & Notifications > Alerts > Alert Definition Process Name = PO_CHNG_NOTIFY Process Category = NOTIFY_REQUESTER

3) Alert Definition continued¿ here is the page which the URL takes the user to and fields are mapped.

4) Ran alert for this one query

Nav: EC > Events & Notifications > Alerts > Run Alerts

5) Received email.

Note: message, process name and category were just arbitrary values

6) Also received Worklist Entry

7) Clicked Worklist Link

8) Clicked View Transaction Detail. User is not taken into the Purchase Order because the Release Number populates zero (when the releases were 4 and 5).

9) Similar issue is observed from the Email URL (Clicking link Transaction Detail)

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.