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State Prompt In Add Lead Shows No Values In Sales->Add Lead (Doc ID 2340392.1)

Last updated on MAY 02, 2018

Applies to:

PeopleSoft Enterprise CRM Sales - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Leads

state Prompt in add lead shows no values in CRM 9.2 and CRM 9.1 Sales->Add Lead
 

ERROR
-----------------------
There is no prompt values currently available for this field (4,4)
The prompt table for this field is currently not specified. Use any value you wish



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Main Menu ->Sales->Add lead
2. click on the address details icon next to the address field dropdown
3. lead customer address secondary page is displayed ->select any country ->click on the state prompt



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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