ELM 9.2: Process Notifications with Successful Status Suddenly Not Sending Notification

(Doc ID 2340661.1)

Last updated on DECEMBER 19, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 Intermittent issue where the process notifications (AE LM_NOTIFY) is not sending notification emails. 


Error Message: 
 
PSMCFSendMailException: Context: OutboundEmail.Send method called
PSMCFSendMailException: Java Exception: javax.mail.MessagingException
PSMCFSendMailException: Brief Message:Could not connect to SMTP host: SVJP049, port: 0
PSMCFSendMailException: Detail Message:javax.mail.MessagingException: Could not connect to SMTP host: SVJP049, port: 0;
  nested exception is:
java.net.ConnectException: connect: Address is invalid on local machine, or port is not valid on remote machine
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1934)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:638)
at javax.mail.Service.connect(Service.java:295)
at com.peoplesoft.pt.mcf.mail.MCFOutboundEmail.connect(MCFOutboundEmail.java:1336)
at com.peoplesoft.pt.mcf.mail.MCFOutboundEmail.connect(MCFOutboundEmail.java:1298)
at com.peoplesoft.pt.mcf.mail.MCFOutboundEmail.send(MCFOutboundEmail.java:1511)
Caused by: java.net.ConnectException: connect: Address is invalid on local machine, or port is not valid on remote machine


Steps to Replicate: 

1. Enroll several learners into Classes. 
2. Run Application Engine LM_NOTIFY process from navigation: Enterprise Learning > Notifications > Enrollment Notifications. 

 

 

Cause

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