EBI9.2: Invoice Courtesy Copy Email Does Not Have Invoice Attachment
Last updated on DECEMBER 19, 2017
Applies to:
PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When finalizing invoices in billing, Courtesy copy has no attachment, while Original invoice has attachment.
STEPS
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The issue can be reproduced at will with the following steps:
- Go to Billing/ Maintain Bills/ Standard Billing and create new bill and save it;
- Go to Courtesy Copy Address page and set the Invoice Media to Email Invoice as Attachment and then change invoice status to RDY;
- Go and Finalize Invoice - result Courtesy copy has no attachment, while Original invoice has attachment.
Cause
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