POI FULL SYNC FAILED WITH ERROR "POI_TYPE IS A REQUIRED FIELD"

(Doc ID 2341109.1)

Last updated on DECEMBER 19, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Integration - HCM

ISSUE
-----------------------
POI full sync failed with error "POI_TYPE is a required field"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. In HCM, run PERS_POI_SYNC as a fullsync
2. In CRM, the message errored out

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms