EGL9.2 : Allocation Doesn't Create Any Journal And Message Log Shows "No record row exists for the Pool" Even If Pool Data Exists

(Doc ID 2341497.1)

Last updated on DECEMBER 26, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
-------

Allocation process is ending in success but no allocation journals are generated.

Steps to Replicate:
---------------------
1. Set up allocation step & process group
2. Make sure to have allocation pool data
3. Request to run allocation process

Actual Behavior:
------------------

Message log shows: 'No record row exists for the Pool' even if pool data exists.

Expected Behavior:
-------------------

Allocation should pick up & process as the pool data is available.

Cause

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