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EAR 9.2 - Payment Status On Direct Journal Payment Remains At "Directly Journalled" Even After Unposting. (Doc ID 2341557.1)

Last updated on SEPTEMBER 08, 2021

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Unpost

ACTUAL BEHAVIOR
---------------
After processing un-post of direct journal entry, payment status still shows as "Directly Journalled"

EXPECTED BEHAVIOR
-----------------------
After processing un-post of direct journal entry, payment status should have been changed to "Unposted Direct Journal"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.- Log into the FSCM Online Application as User ID VP1
2.- Navigate to: Accounts Receivable > Payments > Online Payments > Regular Deposit
3.- Create a new Deposit Group under Business Unit US001, and define on single Payment, marked as Journal Directly
4.- Navigate to: Accounts Receivable > Payments > Direct Journal Payments > Create Accounting Entries
5.- Open the recently created Deposit/Payment, and create the needed User Accounting Entries, generate the balancing Cash AR lines, and mark the transaction as Complete
6.- Navigate to: General ledger > Journals > Subsystem Journals > Generate Journals
7.- Create a new Run Control ID, with Business Unit US001, and Accounting Definition Name ARDIRJRNL
8.- Launch the Journal Generator (AE Program FS_JGEN)
9.- Navigate to: General Ledger > Journals > Journal Entry > Create/Update Journal Entries
10.- Find the newly created Journal, and launch Journal Edit, and Journal Post
11.- Navigate to: Accounts Receivable > Payments > Direct Journal Payments > Unpost Direct Journal
12.- Search the deposit for direct journal and click on unpost
13.- Direct Journal Review Window appears after clicking on unpost, click OK
14.- Navigate to: Accounts Receivable > Payments > Review Payments > All Payments
15.- Search with the deposit ID, the payment status still shows as "Directly Journalled"


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot know if the payment has been unposted or not for direct journal payments.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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