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EAR 9.2 - Payment Status On Direct Journal Payment Remains At "Directly Journalled" Even After Unposting. (Doc ID 2341557.1)

Last updated on AUGUST 28, 2023

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After processing un-post of direct journal entry, payment status still shows as "Directly Journalled".

REPLICATION STEPS:

     1.- Log into the FSCM Online Application as User ID VP1
     2.- Navigate to: Accounts Receivable > Payments > Online Payments > Regular Deposit
     3.- Create a new Deposit Group under Business Unit US001, and define on single Payment, marked as Journal Directly
     4.- Navigate to: Accounts Receivable > Payments > Direct Journal Payments > Create Accounting Entries
     5.- Open the recently created Deposit/Payment, and create the needed User Accounting Entries, generate the balancing Cash AR lines, and mark the transaction as Complete
     6.- Navigate to: General ledger > Journals > Subsystem Journals > Generate Journals
     7.- Create a new Run Control ID, with Business Unit US001, and Accounting Definition Name ARDIRJRNL
     8.- Launch the Journal Generator (AE Program FS_JGEN)
     9.- Navigate to: General Ledger > Journals > Journal Entry > Create/Update Journal Entries
     10.- Find the newly created Journal, and launch Journal Edit, and Journal Post
     11.- Navigate to: Accounts Receivable > Payments > Direct Journal Payments > Unpost Direct Journal
     12.- Search the deposit for direct journal and click on unpost
     13.- Direct Journal Review Window appears after clicking on unpost, click OK
     14.- Navigate to: Accounts Receivable > Payments > Review Payments > All Payments
     15.- Search with the deposit ID, the payment status still shows as "Directly Journalled"

Due to this issue, users cannot know if the payment has been unposted or not for direct journal payments.

After processing un-post of direct journal entry, payment status should have been changed to "Unposted Direct Journal".

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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