E-QRY/PRCS/RD: PSQuery XLS To Email Is Not Posted

(Doc ID 2341560.1)

Last updated on DECEMBER 20, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.55 [Release 8.4]
Information in this document applies to any platform.

Symptoms

These are sporadic and not reproducible but some of the more common environment factors are as follows

  1. Process type of PSQUERY are affected. SQRs and other Process Types are not affected.
  2. Only PSQUERY sent to EMAIL are affected. PSQUERY sent to WEB Output Format are not affected.
  3. In most instances Report Node definition transfer protocol FTP is used. There have not been any issues concerning HTTP/HTTPS or XCOPY Report Node definition transfer protocols.

Reported errors

(PSAPPSRV): PSMCFSendMailException: Context: Create OutboundEmail
(PSAPPSRV): PSMCFSendMailException: Java Exception: java.lang.NoClassDefFoundError
(PSAPPSRV): PSMCFSendMailException: Brief Message:com/sun/mail/util/SharedByteArrayInputStream
(PSAPPSRV): PSMCFSendMailException: Detail Message:java.lang.NoClassDefFoundError: com/sun/mail/util/SharedByteArrayInputStream

Or

PSDSTSRV.3144 (36) [2017-11-03T09:46:53.433 PostReport](0) PSCurlFileTransferSession: Properties for file transfer object are set succesfully.
PSDSTSRV.3144 (36) [2017-11-03T09:46:53.433 PostReport](0) PSCurlFileTransferSession: Destructing the file transfer library object.

Cause

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