Bank Return File Pays Incorrect Installment When A Fine is On the Account

(Doc ID 2341676.1)

Last updated on DECEMBER 20, 2017

Applies to:

PeopleSoft Enterprise CS Brazil - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

On Campus Solutions 9.0 with Brazil Localizations, student makes payment of a collection document with a fine.

The fine amount was posted to a specific account without the fine-matching payment item. As a result, the amount paid reduced the amount from the installment 2, instead of the fine.

ACTUAL BEHAVIOR
---------------
Payment is not applying to the fine charge and is applying to the second installment of the original charge.

EXPECTED BEHAVIOR
-----------------------
The payment should apply to the Fine based on the setup.

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Changes

 

Cause

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