E-PORTAL: Exception Occurred: A new Activity Guide Instance cannot be created from the context data. (219,5000) in Portuguese language

(Doc ID 2341959.1)

Last updated on DECEMBER 21, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

After applying PT 8.56.02, HRMS 9.2 this error occurs with Manager Self-Service transactions involving Activity Guide(Promote, Demote, Terminate, Transfer, etc..)


ERROR
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Exception Occured: A new Activity Guide Instance cannot be created from the context data. (219,5000) PTPPB_PAGELET.DataSource.ActivityGuideDataSource.OnExecute Name:createAGException PCPC:137472 Statement:1928 Called from:PTPPB_PAGELET.DataSource.ActivityGuideDataSource.OnExecute Name:execute Statement:536 Called from:WEBLIB_PTAI.ISCRIPT3.FieldFormula Name:IScript_FluidAGPreLoad Statement:53
Activity Guide - Pagelet Exception Occured:

STEPS TO REPLICATE
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in Portuguese language
2. Go to Manager self service> Do Promotion transaction
3. Click Submit and error occurs

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, managers unable to use activity guide to do transactions

Changes

 

Cause

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