Transaction Goes To Error When Entering A German Address Via Self-Service Without A City

(Doc ID 2341992.1)

Last updated on JANUARY 10, 2018

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When adding a German address via Self-Service and leaving the City blank, the transaction will go to error:

Error Message:

==

Errors were encountered while this transaction was trying to save to the database. A message has been sent to the Administrator to complete processing of this transaction. No further action is required on this part

==

The error message should notify the user that the City was not filled in.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Fluid Home page > Employee Self Service  > Personal Detils Tile
2. Access the Mailing Address, add the country as Germany without adding the City


Cause

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