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ELM 9.2 - Learner name appears twice in Learner Prompt Table For Find Learning (Doc ID 2342460.1)

Last updated on FEBRUARY 06, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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If a learner has both a primary name and a preferred name, the prompt table used on the "Learner" field of Find Learners (LM_PERS_DTL_VW1) displays learners twice - once with their primary name and once with their preferred name.

EXPECTED BEHAVIOR
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Learners should only appear once in search results

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in as an Administrator, assign 1-2 learners with both a Primary and a Preferred Name with Two Effective Dates in HCM
2. Publish and subscribe data into ELM
3. Navigate to: Enterprise Learning, Learner Tasks, Enroll Learners
4. Walk through the enrollment process and when you get to search for learner - the name will display twice.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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