My Oracle Support Banner

E-UPG: Error When Applying Tools Delta Patch (Doc ID 2343021.1)

Last updated on APRIL 02, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

On : 8.56.03 version, Updates and Fixes

When attempting to run the step "Copying ADS-MO Project to File",
the following error occurs.

ERROR
----------
PeopleTools 8.56.03 - Application Engine
Copyright (c) 1988-2017 Oracle and/or its affiliates.
All Rights Reserved
Begin Application Engine Process (257,401)
Copy project to file repository/area/project: OSNE130CDDICK/Area/HRUPG1TOOLSDELTAPTM (257,400)
Message Set Number: 257
Message Number: 400
Message Reason: Copy project to file repository/area/project: OSNE130CDDICK/Area/HRUPG1TOOLSDELTAPTM (257,400)
Error: the instance does not exist in the database:RCF_SERVICE_CONFIGURATIONS ( PORTAL_NAME = EMPLOYEE )( PORTAL_OBJNAME = HC_HR_SRCH_CD_GBL )( PTCS_SERVICEID = ANALYTICSERVICE )( PTCS_INSTANCEID = 859871965 ) (257,368)
Message Set Number: 257
Message Number: 368
Message Reason: Error: the instance does not exist in the database:RCF_SERVICE_CONFIGURATIONS ( PORTAL_NAME = EMPLOYEE )( PORTAL_OBJNAME = HC_HR_SRCH_CD_GBL )( PTCS_SERVICEID = ANALYTICSERVICE )( PTCS_INSTANCEID = 859871965 ) (257,368)

Error: the instance does not exist in the database:RCF_SERVICE_CONFIGURATIONS ( PORTAL_NAME = EMPLOYEE )( PORTAL_OBJNAME = HC_HR_SRCH_CD_GBL )( PTCS_SERVICEID = SIMPLIFIED_ANALYTICS_CLONE )( PTCS_INSTANCEID = 332918688 ) (257,368)
Message Set Number: 257
Message Number: 368
Message Reason: Error: the instance does not exist in the database:RCF_SERVICE_CONFIGURATIONS ( PORTAL_NAME = EMPLOYEE )( PORTAL_OBJNAME = HC_HR_SRCH_CD_GBL )( PTCS_SERVICEID = SIMPLIFIED_ANALYTICS_CLONE )( PTCS_INSTANCEID = 332918688 ) (257,368)
Copy To File failed (257,109)
Message Set Number: 257
Message Number: 109
Message Reason: Copy To File failed (257,109)
End Application Engine Process (257,402)
Application Engine program PTADSAEPRCS ended normally


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Step "Copying ADS-MO Project to File"
2. Get Error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply the Delta patch

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.