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While Applicant clicks on Apply For Job Button On View Submitted Application on Careers, The System Loads a Blank Page (Doc ID 2343740.1)

Last updated on JUNE 07, 2021

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.57 to 8.58 [Release 8.4]
Information in this document applies to any platform.

Symptoms

 

When applying for a job on Careers, the confirmation page has a link to 'View Submitted application'. Clicking on the 'Apply for Job' button loads a blank/empty page.

While viewing submitted application system should take the applicant to the appropriate page in the history from where the 'Apply for Job' was launched.


The issue can be reproduced at will with the following steps:
1. Login as an applicant to Careers Page and apply to a job
2. On the confirmation page has link to 'View Submitted application'.
3. Click on 'Apply for Job' button.

The system loads a blank/empty page.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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