When Trying To Print a Requisition

(Doc ID 2344131.1)

Last updated on APRIL 03, 2018

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When users are trying to print a requisition through the Manage Requisition page, the error below is given and you cannot print.

"Open of file /u1/product/psoft/FS92/PSCFG/PT855/appserv/fsprd02/REQUISITION_SLAC_0000278515_ENG_2017-07-26-14.48.54.000000.xml failed: No Such file or directory. (2,633)
PV_REQ_PRINT.ReqPrint.OnExecute Name:writeFile PCPC:32647 Statement:339
Called from:PV_REQSTAT_WRK.PV_REQ_ACTION_PB.FieldChange Statement:563

The open could not be completed because of the error."


The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > eProcurement > Manage Requisitions
2. Search for a requisition ID
3. In the [Select Action] drop down list, select View Print
4. Click Go
5. Receive the Message prompt: "Do you want to print the requisition with distribution details? (18036, 11614)". Selecting Yes or No gives the same result and you then get the error
 

Changes

 

Cause

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