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EAM 9.2: 'Duplicate Key Value' Error When Saving An Asset With Split Into Two Set Of Chartfield (Doc ID 2344890.1)

Last updated on JANUARY 02, 2018

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to split asset cost for a book in two set of chartfields,
the following error occurs.

Error
1 Combo Edit error/s found. Your setup requires that you need to correct them before saving. (8850,50)

Combo Edit error/s found. Your setup requires that you need to correct them before saving.
Note: Combo Edit setup is in Business Unit/Book Definition

*****************on clicking OK another error***************

Duplicate key value – not allowed. (15,7)

You have entered a key value for a scroll item that is a duplicate of another scroll item. The record definition indicates that the record does not allow duplicate entries. Either correct the key for the duplicate entry or contact your system administrator to change the record definition.

In addition, this error stays forever. User cannot navigate to any page after this.

Steps
Setup-
1. Enable Combo Edit for US001. Use delivered process group IS_EXCP
2. CF Edit Option on AM BU set to ‘Reject w/ edit error’.

Replication:
1. Add an asset using basic add.
2. On the Asset Acquisition Detail tab, enter amount as 5000 and profile.
3. Click capitalize.
4. Bifurcate 5000 into two distribution line for the same book using different CF value like dept.
5. Save.

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps containing the complete configuration and the replication steps necessary to reproduce the issue.

Cause

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In this Document
Symptoms
Cause
Solution
References


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