Parent Contribution is being included in the Non Custodial Parent Contribution but no NCP record exists

(Doc ID 2345863.1)

Last updated on JANUARY 05, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Parents self-reported PC of 10,000. This value is being populated on the Institutional Application, IM, Extension 5 page under the NCP value even though there is no NCP. As a result, an incorrect INAS calculation is occurring.

EXPECTED BEHAVIOR
-----------------------
The self-reported PC of 10,000 should not be populating the Extension 5 page under the field 'Use Non-Custodial Parent Contribution' since no NCP record exists.


Cause

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