EEX 9.2: In Expenses Workcenter, the Alert Notification Email - Un-assigned Wallet Entries has the Incorrect Amount

(Doc ID 2346987.1)

Last updated on JANUARY 09, 2018

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In Expenses Workcenter, the Alert Notification Email - Un-assigned Wallet Entries has the Incorrect Amount

When sending a notification to manager or employee associated with un-assigned wallet entries, the email contains the wrong amount and is not the same as the amount shown on the workcenter.

 

Steps:

1. Go to Travel and Expenses > Expenses WorkCenter > Alerts
2. Select “Un-assigned Wallet Transactions”
3. Select the Employee take note of the total amount of un-assigned transactions for the employee.
4. The Manager or employee receives a notification email showing an incorrect total amount for un-assigned transactions.

Actual Result:

The amount on the notification does not match the amount shown on workcenter.

Expected Result:

The amount on the notification should match the amount shown on workcenter.

Please see the replication steps document for more details.

 

Changes

 

Cause

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