E-PIA: On Freezing Position Of Column On Worklist Grid Personalization The Columns Can Still Be Reordered

(Doc ID 2347139.1)

Last updated on FEBRUARY 07, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

In Grid Personalisation on the worklist the frozen option does not stop the agent from moving the order of the columns.


ENVIRONMENT
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8.55.19
CRM 9.2 IMAGE 13
DEMO

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into PIA
2. Go to Worklist page
3. Click Personalize link and select couple of columns, then set to freeze
4. Save the change.
5. Now to try to drag and drop/reorder them


Cause

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