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E-WF: After Application Upgrade And PT 8.55, Intermittent Worklist Component PSPAL: Abort: And process_state.txt Showing 'EXP psicsrv!CICWorkListService::~CICWorkListService+0x508c ' (Doc ID 2347412.1)

Last updated on MAY 14, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : PT 8.55.10 version, Classic Workflow

After upgrading Application from  8.8 to  9.2 and upgrading PeopleTools to 8.55.10, Users accessing Worklist page will be taken to a blank page. This issue is intermittent, and cannot be reproduced at will, no pattern is seen. This issue has been seen using both navigation methods, Classic navigation is Main Menu > Worklist > Worklist, as well as Fluid Navbar, Navigator, Worklist, Worklist.


ERROR
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The issue can NOT be reproduced at will:



Changes

 

Cause

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