My Oracle Support Banner

E-WF: After Application Upgrade And PT 8.55, Intermittent Worklist Component PSPAL: Abort: And process_state.txt Showing 'EXP psicsrv!CICWorkListService::~CICWorkListService+0x508c ' (Doc ID 2347412.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.


On : PT 8.55.10 version, Classic Workflow

After upgrading Application from  8.8 to  9.2 and upgrading PeopleTools to 8.55.10, Users accessing Worklist page will be taken to a blank page. This issue is intermittent, and cannot be reproduced at will, no pattern is seen. This issue has been seen using both navigation methods, Classic navigation is Main Menu > Worklist > Worklist, as well as Fluid Navbar, Navigator, Worklist, Worklist.


The issue can NOT be reproduced at will:


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.