E-INST PT8.56 Custom Javascript Error TypeError: Cannot Read Property 'innerHTML' Of Null(Portal HUB 9.1) ML POR

(Doc ID 2347952.1)

Last updated on JANUARY 30, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


When accessing the Portal Interaction HUB 9.1, integrated with HCM(9.2) and ELM(9.2), using the Portuguese language, receiving a Java error on the landing page. 

The problem does not occur with ENG language.

custom javascript error TypeError: Cannot read property 'innerHTML' of null(INTERACTION HUB 9.1)

The issue can be readily reproduced:

1. Log into Portal after selecting Portuguese as the language.



 This is a Install change for multilanguage (ML) creation for databases on PeopleTools 8.56 and higher,  compared to the way PeopleTools 8.55 environments installed languages.


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