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EAR9.2: Add Dunning Related Actions To Collections Workbench (Doc ID 2349097.1)

Last updated on APRIL 04, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When using Collection Workbench, dunning related actions were not included.

The issue can be reproduced at will with the following steps:

  1. Go to Accounts Receivable/ Pending Items Online Item / Group Entry and create item with 8 sequences;
  2. Go to Accounts Receivable/ Collection Workbench - select Dunning Actions - as Extract Dunning Letter Info, as Preview Letter, as Delete Item on Letter, Print Letter;
  3. Run AR_Dunning application engine.


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