EAR9.2: Add Dunning Related Actions To Collections Workbench

(Doc ID 2349097.1)

Last updated on JANUARY 16, 2018

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When using Collection Workbench, dunning related actions were not included.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Go to Accounts Receivable/ Pending Items Online Item / Group Entry and create item with 8 sequences;
  2. Go to Accounts Receivable/ Collection Workbench - select Dunning Actions - as Extract Dunning Letter Info, as Preview Letter, as Delete Item on Letter, Print Letter;
  3. Run AR_Dunning application engine.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms