EAP 9.2: Voucher Build AE Program (AP_VCHRBLD) Triggers Error Message (7030,730) Due To Multiple Staged Vouchers With The Same Business Unit and Voucher ID Values

(Doc ID 2349448.1)

Last updated on JANUARY 16, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE:

A problem has been detected by the Functional Team while running the latest Voucher Build batch containing Refund transactions coming from Student Financials database. The Message Log states that there are multiple transactions with the same Business Unit, and Voucher ID values, and as such, any further processing is being halted.

The issue happens with Student Financials Refunds, but it could also take place with XML Vouchers, ExcelUploadforVouchers, and other custom interfaces.

REPLICATION STEPS:

     1.- Create Student Refunds in Student Financials environment, and interface it into FSCM Payables
     2.- Confirm that the Voucher Staging Tables have been properly populated with the Student Refunds information
     3.- Launch Voucher Build process to create the staged Student Refunds into Payables Vouchers
     4.- While the Voucher Build AE Program (AP_VCHRBLD) completes in Success, the Message Log has some messages stating that certain Voucher were not processed

ERROR MESSAGE:

     " Multiple staged vouchers with the same Business Unit XXXXX Voucher Id ZZZZZZZZ will not be processed. (7030,730) "

ACTUAL RESULT:

Student Refund transactions are not being generated as Payables Vouchers, and this halts any further processing on them. Payments can get delayed.

EXPECTED BEHAVIOR:

The Student Financials Refunds interfaced into the Voucher Staging Tables should be properly generated into FSCM Accounts Payable module as new Voucher transactions.

Cause

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