EAP: Voucher Attachment Failed To Download. (18036, 10014) Error When Downloading The Attachment On Voucher Created From Payment Request

(Doc ID 2350240.1)

Last updated on JANUARY 23, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

User is getting error when the file attached on Payment Request page is downloaded from the Voucher page.

Steps:
----------
1. Setup FTP to upload the file attachments.
2. Setup to use same sub-directory for Vouchers and Payment Requests.
3. Create a Payment Request, attach the file and submit.
4. Approve the Payment Request
5. Run Voucher Build.
6. Voucher is created.
7. View the attachment.

Error:
--------
Voucher Attachment failed to Download. (18036, 10014) File Not Found (18036, 10012).

Cause

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