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EMM:Time Entry Causing Additional Unassigned Labor Assignment Schedules On WO (Doc ID 2350941.1)

Last updated on JANUARY 19, 2018

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Work Order

ACTUAL BEHAVIOR
---------------
Time Entry causing additional unassigned labor assignment schedules on WO


EXPECTED BEHAVIOR
-----------------------
Should not have created unassigned resource.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Replication Steps
1. Create a new Work Order
Navigation Main Menu> Maintenance Management> Work Order management> Work Order

Add a new Work order
2. Add details on the requirement tab
3. Add details on the schedule tab
Craft : MECHANIC
Employee Id: MM000000003
Save the WO
4. Add time entry using Technician Work Bench
Navigation: Main Menu> Maintenance Management> Workbenches> Technician Workbench
5. Add the Business Unit, Wo Id and Task #. Leave the Resource Line Blank
Fill in the hours as well
6. Click Save for later
System added a new Resource Line# 2
7. Go back to Wo and verify the schedules tab
A new labor schedule is added on the WO for the same employee and BLANK hours and BLANK Assignment Status.
8. On Labor Assignment Work Bench Search for Unassigned
Navigation: Main Menu> Maintenance Management> Workbenches> Labor Assignment Workbench
Search fetches the system generated the labor assignment line, which has employee id and causes confusion to the users.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Cause

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In this Document
Symptoms
Cause
Solution
References


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