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EMM: Time Entry Causing Additional Unassigned Labor Assignment Schedules On WO (Doc ID 2350941.1)

Last updated on FEBRUARY 08, 2019

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Work Order

ACTUAL BEHAVIOR
---------------
Time Entry causing additional unassigned labor assignment schedules on WO


EXPECTED BEHAVIOR
-----------------------
Should not create unassigned resource.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a new Work Order
    Navigation Main Menu> Maintenance Management> Work Order management> Work Order

2. Add details on the requirement tab
3. Add details on the schedule tab
   Craft : MECHANIC
   Employee Id: MM000000003
   Save the WO
4. Add time entry using Technician WorkBench
     Navigation: Main Menu> Maintenance Management> Workbenches> Technician Workbench
5. Add the Business Unit, Wo Id and Task #. Leave the Resource Line Blank
    Fill in the hours
6. Click 'Save for later'
    System adds a new Resource Line# 2 at this point
7. Go back to WO to verify the schedules tab
    A new labor schedule is added to the WO for the same employee with BLANK hours and BLANK Assignment Status.
8. Search Labor Assignment WorkBench Search for Unassigned
   Navigation: Main Menu> Maintenance Management> Workbenches> Labor Assignment Workbench
   It fetches the system generated labor assignment line, which has employee id and causes confusion to the users.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Work Orders causes more work for users

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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