E-FLUID:Missing Back Button When Accessing remote pages from PIH

(Doc ID 2350961.1)

Last updated on JANUARY 25, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Environment:
----------------------
 PT 8.55.20 with PIH 9.1 and HCM 9.2 production env.

ACTUAL BEHAVIOR
---------------
Missing Back Button when accessing a page via a tile or navigator in Interaction Hub with IE 11.


EXPECTED BEHAVIOR
-----------------------
The fluid back button should show in all browsers.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Using IE 11, login to PIH.
2.via UniNav navigate to HCM classic pages like Worklist or the user profiles.
3. Notice that the back button is missing.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the back button for the remote classic pages. It works for fluid pages only. Issue is happening in production , however workaround available by using chrom browser.

Cause

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