E-PIA: Function "onReadyState" Error when clicking on related action Icon on Elastic Search

(Doc ID 2351009.1)

Last updated on JANUARY 20, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

If user doing search using Elastic search and from the search results,when user click on Bulk related actions on the search results and it throws the following error message.Function OnReadyState' Error: Unable to get property 'length' of undefined or null reference.
If user having a CHRISBAKER role which will provide access to the RECV_PO component but not to the Add/Update Receipt page then user search an receipt in the Global search and receives Authorization error which is correct as user do not have access to Receipt page but when the user clicked on Related Action Icon then it receives Onready state error.


ENVIRONMENT
----------------------------
PT8.55.13.
IE11


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into PIA
2. Search using Elastic search
3. Try to click on Bulk related actions on the search results to replicate the issue.

Cause

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