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Inconsistent Display Of Actions Menus Under My Team Tile For Managers With Multiple Jobs (Doc ID 2351200.1)

Last updated on FEBRUARY 14, 2018

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Related Actions are not displayed correctly for the employee under My Team when Managers have multiple Jobs and when they toggled between different Roles.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1.Login to PeopleSoft with user having multiple Jobs (Eg KU0010)
2.Navigate to Manager Self Service -> My Team
3.Select Related Actions Menu under different Tabs under Default Acting as role which works fine.
4.Now change the Acting Role to other and access the Actions Menu which doesn’t display all the actions
5.Go back to summary tab and recheck the action under Leave balances which would now display all the actions.


Cause

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