GP FRA: MSS Absence Request For Employee Approval Chain Missing In Request Details After Submit

(Doc ID 2351315.1)

Last updated on JANUARY 22, 2018

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Self Service

ACTUAL BEHAVIOR
---------------
When requesting an absence as Employee on from MSS page , the approval chain is not displayed on MSS page like on ESS.

EXPECTED BEHAVIOR
-----------------------
Approval chain should be shown.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as manager and request absence as employee on behalf of employee.
2. Approval chain won`t be shown in MSS page.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see already auto approved absences.

Cause

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