'Duplicate Key Value - not allowed(15,7) Error' In Content Section Of Candidate Curriculum

(Doc ID 2351662.1)

Last updated on JANUARY 22, 2018

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other Issue with Candidate Gateway

When attempting to add More than 19 Content section in Candidate Gateway, The Duplicate insert error occurs.
the following error occurs.

ERROR

Duplicate Key Value – not allowed(15,7) You have entered a key value for a scroll item that is a duplicate of another scroll item. The record definition indicatess that the record does not allow duplicate entries. Either correct the key for the duplicate entry or contact your system administrator to change the record definition.


STEPS

The issue can be reproduced at will with the following steps:
1. Log in as an external applicant to (Main Menu > ) Carreers.
2. Skip/Go to the first content section.
3. It is necessary to insert 19 registers in the content section before the error to appear.
4. Once user tries to insert the 20th register, the system throws the following message
a. Duplicate Key Value – not allowed(15,7) You have entered a key value for a scroll item that is a duplicate of another scroll item. The record definition indicatess that the record does not allow duplicate entries. Either correct the key for the duplicate entry or contact your system administrator to change the record definition.
b. This case is reproducible in the same way via Recruitment Administrator and then, as administrator, attempt to add a 20th register


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms