Deduction Calculation Process Fails with the Error - PTPSQLRT - CURSOR=ZERO PASSED Attempt To Access Item Beyond Bounds Of Memory (Signal 11)
(Doc ID 2351680.1)
Last updated on NOVEMBER 25, 2020
Applies to:PeopleSoft Enterprise HCM Pension Administration - Version 9.1 and later
Information in this document applies to any platform.
When running the Deduction Calculation process for retirees for inclusion in the Pension Trustee Extract, the following error occurs:
Application Program Failed
Action Type : SQL FETCH
In Pgm Section : SQLRT: DD00-CURSOR-IDX
Error Message : Called PTPSQLRT with SQL-CURSOR set to zero
Execution error : file 'C:\PSoft\PSHRPRD\CBLBINA\PTPSQLRT.gnt'
error code: 114, pc=0, call=1, seg=0
114 Attempt to access item beyond bounds of memory (Signal 11)
1. Run the Deduction Calculation process (Navigation: Payroll Interface > Pay Period Deductions > Calculate Deductions).
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