Deduction Calculation Process Fails with the Error - PTPSQLRT - CURSOR=ZERO PASSED Attempt To Access Item Beyond Bounds Of Memory (Signal 11) (Doc ID 2351680.1)

Last updated on DECEMBER 20, 2022

Applies to:

Symptoms

When running the Deduction Calculation process for retirees for inclusion in the Pension Trustee Extract, the following error occurs:

ERROR
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Application Program Failed
Action Type : SQL FETCH
In Pgm Section : SQLRT: DD00-CURSOR-IDX
Error Message : Called PTPSQLRT with SQL-CURSOR set to zero

Execution error : file 'C:\PSoft\PSHRPRD\CBLBINA\PTPSQLRT.gnt'
error code: 114, pc=0, call=1, seg=0
114 Attempt to access item beyond bounds of memory (Signal 11)

STEPS
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1. Run the Deduction Calculation process (Navigation: Payroll Interface > Pay Period Deductions > Calculate Deductions).

Changes

Cause

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