ETL9.2: Time Sheet Showing Multiple Rows When Employee Enter Punch From Mobile And Desktop.

(Doc ID 2351695.1)

Last updated on JANUARY 29, 2018

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Timesheet showing multiple rows when employee enters punch from mobile and desktop. 

When an employee entered his/her punch time through desktop web clock page and report time fluid page it shows multiple rows in the time sheet.


STEPS
-----------------------

1. Mobile "in" punch - mobile "out" punch shows in the same line
2. mobile "in" punch - desktop "out" punch shows in multiple lines
3. desktop "in" punch - mobile "out" punch shows in multiple lines
4. desktop "in" punch - desktop "out" punch shows in the same line

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms