Deny or approval Comments Does Not Appear In Absence Cancellation Email Notification

(Doc ID 2351867.1)

Last updated on JANUARY 24, 2018

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

During Approval/deny of Absence Cancellation, Approver Comment is not captured in the Email.

STEPS
The issue can be reproduced at will with the following steps:
1. Employee submit Absence Cancelation request.
2. Manager approve/deny cancelation request with comments.
3. Observe comments in notification received by manager.

Cause

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