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While Hitting The ENTER Key For Forgot Password Transaction , The Setup Secret Question Is Not Asked After Clicking OK And Did Not Receive Any Email(Fluid CG) (Doc ID 2352161.1)

Last updated on FEBRUARY 14, 2018

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


While hitting the ENTER key for forgot password transaction , the setup Secret question is not asked after clicking OK, did not receive any email

It only works when proceed by clicking on "Continue" button.

The issue can be reproduced at will with the following steps:
1. Main Menu>Careers>Sign In (Forgot Password)


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