Incorrect Search Results When Viewing Employee's Performance Documents

(Doc ID 2352350.1)

Last updated on JANUARY 24, 2018

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue : When the manager navigates to view his own performance document and then navigates to view his reportee's document, the search results doesn't show the current year's document. The reason is because the period end date in the filter criteria is defaulted to current date and so the document is not visible. Whereas, after login, when the manager directly navigates to view his reportee's document, the page behaves correctly.

Prerequisites: Identify an active employee and his manager. Make sure there is an active performance document for the current year 2017 for the employee and also for his manager

Replication:Login as the manager and navigate to below page to view the employee’s performance document
Note that the Filter Criteria Section is collapsed. When expanded, you can see that the
Period end date is blank – THIS IS WHAT IS EXPECTED
But when you navigate to the below page to view the manager’s his own current performance document
Click on the link to open the document
From here, navigate to the below page to view the employee’s document
Please note that the period end date is populated to current date and also the current year’s document is not visible in the search results.

Changes

 

Cause

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