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E-PORTAL:-RELATED CONTENT VERTICAL SPLITTER IS NOT MOVING UP OR DOWN TO RESIZE THE PANES (Doc ID 2352416.1)

Last updated on APRIL 02, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

In the campus solution application,the users are using the related content on the right. They have 2 panes with a horizontal splitter line between the 2 panes. The cursor changes into a splitter double ended arrow icon.But users can not move it up or down to resize the panes.

Environment
-------------------------------------
Campus Solutions 9.20.05.000
PT.8.55.15

Steps
-------------------
1.Navigate to Peopletools>>Portal>>Related content service>>Define relatedContent Service
2.Create TEST_RCF_SETUP Related Content Service panel.
3.Navigate to Mainmenu>>PeopleTools>>Portal>>Related Content Service>>ManageRelated Content Service
4.Click on the Assign Related content link in the bottom of the page and select a Content reference as user profiles page.
5.Then again navigate to Mainmenu>>PeopleTools>>Portal>>Related ContentService>>Manage Related Content Service and choose the user profile contentpreference and click on edit button
6.Click on the configure button and click on ok button
7.Select the configure Layout Tab
8.Click on the Configure Layout button from the Related Content Frame andclick ok
9.Navigate to Peopletools>>Security>>Userprofiles>>userprofiles
10.Repeat the steps from 1 to 8 and create another Related Content servicepanel name as TEST_RCF_2.

Cause

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In this Document
Symptoms
Cause
Solution
References


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