"Select All" Is Always Pre-selected even When User Clicks "Clear All" on Requestor's Workbench Page

(Doc ID 2352545.1)

Last updated on JANUARY 24, 2018

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

"Select All" is always pre-selected even when user clicks "Clear All" on Requester's Workbench page.

On the Requester Workbench....select All is always selected even when user selects Clear All.....Select All remains selected

Steps to Replicate:
1. Go to Requester's Workbench and do a search for Requisitions awaiting approval
2. Note that 'Select All' check box is selected
3. Click on Select All again and all Requisitions that are displayed are selected
4. When user clicks on Clear All, the Requisitions themselves are no longer selected, however the 'Select All' check box remains checked.

User can work around the issue by clicking on the Select All to select all Requisitions and then the Clear All to clear the Requisition selection. Although the Select All check box remains selected.

Changes

 

Cause

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