Personal Details no longer visible in PUM24 under Self-Service > Personal Information

(Doc ID 2352728.1)

Last updated on JANUARY 24, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Personal Details no longer visible in PUM24 under Self-Service > Personal Information

ACTUAL BEHAVIOR
---------------
Before PUM24 in PeopleTools > Portal > Structure and Content, Fluid Structure Content, Fluid pages, Employee Self Service, Personal details showed HC_HR_EE_ADDR_FL_GBL and menu EL_EMPLOYEE_FL and component HR_EE_ADDR_FL. No Template and Fluid Mode are checked.

After upgrade it shows the name HC_HR_PDTL_LAUNCH_FL_GBL and menu EL_EMPLOYEE_FL and component HR_PDTL_LAUNCH_FL. Fluid Mode and Display on Small Form Factor are checked. When navigating to self service > personal information no personal details link shows under Personal Information.
 
EXPECTED BEHAVIOR
---------------
Expected to show Personal Details link under Personal Information

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the personal details link.

Cause

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